Customer Help Desk
How can we help you?
Got a question? Want to place an order? We can help.
We welcome your questions and feedback! Our friendly customer service associates are happy to help you make the right product decisions and answer any questions about our products, services, and birdfeeding in general.
Call us toll-free:
(888) 879-5095, Monday - Friday from 9:00am - 5:00pm ET
Other Resources
Check out our Duncraft Birding Tips for Success and useful information on all aspects of backyard bird enjoyment.
Visit our FAQ's List for answers to our more commonly asked questions about promotion codes, replacement parts, account passwords, order tracking, and returns/exchanges.
For questions on orders or products, name addition or removal from our mailing list, address changes or updates contact Customer Service or call us toll-free at (888) 879-5095, Monday-Friday from 9:00am - 5:00pm Eastern Time.
Duncraft E-mail Directory
President & CEO Shelby Dunn-Kimball
Operations Manager Scott Hoyt
Customer Service Contact Us
Duncraft reserves the right to correct a price or specification that may appear incorrectly on this website and/or other communication due to human or computer error. In the rare event of this occurrence, we will contact all affected customers to provide the correct information.
